eShine.ca is a family owned company which started 2004. We specialize in high quality care care products from around the globe at competitive prices.We pride ourselves in customer service and quick shipping. We are located in Port Colborne Ontario. Your feedback and comments are important to us, please email any questions to,

info@eshine.ca

We hope you enjoy your shopping experience at eShine!

Yours Truly,
eShine Car Care

Shipping

eShine uses Canada Post as our shipping service. All orders are shipped out same or next day (depending on time received). Tracking numbers are automatically supplied at time shipped. Two services are offered, Canada Post Expedited (2-6 days) and Canada Post Xpresspost (1-2 days). Shipments to a P.O Box or any other box is shipped at the risk of the buyer. Any shipments not received or delivered at a "Box" address will not be insured by eShine Canada.

eShine WILL NOT leave packages without a signature (Leave on porch, leave on rear deck etc). If you are not home during the daytime to receive the package, Canada Post will hold the package at depot for up to 15 days for pick up. Canada Post depots have extended hours so packages can be picked up evenings.

eShine will only ship to the address registered to the card holder or the PayPal confirmed address. Alternate shipping address can be arranged by contacting us via email, I.D. may be required (Scanned or digital photo).

Return Policy

Refunds are given, less shipping and handling charges for items returned unused in new condition with original packaging within 30 days of arriving. Customers must email info@eShine.ca to receive a Return Authorization number. Products returned without authorization will not be accepted. Any order that qualified for free shipping will have the free shipping offer void and charges will be deducted for that particular order.

Extreme Temperatures

During cold weather months there is a chance that products may freeze in transit. There are no couriers that offer any guarantee against freezing. Please understand that although eShine.ca strives to provide our customers with the best service ordering liquid products during extreme temperatures is at the risk of the customer. Not all products are ruined when frozen, please email us if you have any questions.

Privacy Policy

When ordering over the internet concerns about security are always an issue. At eShine your information is secure and kept private at all times.

Any information obtained by eShine stays with eShine! eShine does not distribute customer information to third parties under any circumstances.

eShine's website uses a SSL certificate which keeps your info safe, this includes payment info. No credit card numbers are ever stored after a sale, our site is linked directly to the banks where the info is sent, processed and approved.